The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Establish communication protocols
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Check with parties that they are clear about what is going on, and respond to their queries Completed |
Evidence:
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Identify special communication needs of all stakeholders Completed |
Evidence:
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Negotiate with parties re prioritisation of issues for mediation Completed |
Evidence:
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Confirm the ground rules for the mediation process with all parties Completed |
Evidence:
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Model communication skills to facilitate the mediation process
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As a mediator, present as a neutral and impartial process facilitator within the agency guidelines Completed |
Evidence:
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Demonstrate consistent accurate and clear communication with the parties and their representatives Completed |
Evidence:
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Acknowledge parties' feelings, concerns and views on relevant issues Completed |
Evidence:
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Regularly check parties' understanding of the proceedings Completed |
Evidence:
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Define the dispute
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Involve parties in identifying and defining the dispute Completed |
Evidence:
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Establish common ground between the parties Completed |
Evidence:
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Describe the dispute using appropriate terms Completed |
Evidence:
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Define the dispute in terms of interests where appropriate Completed |
Evidence:
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Order, differentiate and prioritise issues Completed |
Evidence:
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